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Senior Software Engineer - Cloud Infrastructure

Australia/New Zealand

About Octopus Deploy:

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally –  including Ubisoft, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. 

Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 20–50% every year for the past 9 years, and we’ve been profitable for 10 out of the past 12 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale. 

We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.

About the role:

Octopus Cloud: a highly available, scalable, and secure SaaS application hosted for our customers
 
This role is part of the Cloud Platform team, which owns the Cloud Portal, Dynamic Workers, and cloud infrastructure. Our mission is to provide best-in-class cloud environments for Octopus Cloud customers.
 
We are looking for Senior and Intermediate Software Engineers with experience across cloud infrastructure, application development, and operations. Reporting to the Engineering Manager, you’ll form part of a team of up to 10 engineers, plus a Principal Engineer and Product Manager distributed across Australia and New Zealand for easier time zone collaboration.
 
At full capacity, our engineers break down into three streams. You’ll start in our Maintain Quality Service (MQS) stream, providing operational support for customers and peers; it’s a great place to build your confidence before moving into other streams. Here are examples of work these other streams have released, planned, and are considering next.
 
This is a remote role based in Australia or New Zealand; we are unable to sponsor work visas at this time.

Why this job is exciting

    • Contribute to the future of deployment automation, with talented peers all working together to deliver value to customers.
    • Solve complex infrastructure problems through code (C#), with a software engineering mindset, in combination with DevOps, SRE, or similar knowledge.
    • Do the best work of your life, with a team that values helping each other, over being efficient individual contributors.
    • Career growth, partnering with your manager to build and follow a development plan that aligns with your goals.

What you’ll do

    • Cloud infrastructure management: manage and optimise Azure resources, ensuring efficient scaling and reliability of cloud-based infrastructure.
    • Application development: contribute to the internal Cloud Portal and custom modules in C#, and ensure the smooth deployment and integration of features.
    • Operations and maintenance: Support customers and internal teams, including incident management, to resolve operational issues and minimise downtime.
    • Work with a variety of tools, including Azure (AKS, SQL, Storage Accounts, Azure Functions, and other cloud services), Terraform, and Kubernetes.

You’ll be a great fit if

    • You have experience writing production-quality C# and/or TypeScript code.
    • You have experience with cloud services, Terraform, Kubernetes, and Infrastructure as Code (IaC). We welcome candidates with similar experience; the fundamentals matter most.
    • You apply concepts like dependency and extensibility with support from your team.
    • You enjoy automating builds, tests, deployments, infrastructure, and operational tasks.
    • You enjoy solving problems in the domain of distributed infrastructure.
    • You participate in a 'you built it, you run it' culture with guidance from senior engineers, where teams take pride in the quality of their work and the availability of their systems, with many people joining our humane on-call program.
    • You can work independently, motivating yourself to do high-quality work on time and communicating with your teammates when you need help or are ready for something new.
    • You enjoy collaborating with other people to solve problems, challenging each other to discover the best solution for a problem using a balance of passion, pragmatism, and empathy.
    • You are a results-oriented person, focused on iteratively delivering valuable things to your customers, willingly changing direction based on clear and transparent business information, and someone who helps others do the same.

A typical day might also include

    • Working where you work best, in a home office designed by you, using a device of your choosing, with or without music, in an atmosphere you create for yourself.
    • Changing source code hosted in GitHub, most of it in the open, collaborating on a pull request, then shipping a release to customers worldwide via an automated build, test, and delivery pipeline, often within the same day.
    • Handling an inbound support ticket from a customer, helping them succeed with Octopus, or offering advice to a customer in our community Slack workspace.
    • Pairing with another software engineer or a support engineer to help them reproduce a tricky problem, helping them understand the inner workings of Octopus in the process, so they can be more helpful to even more customers over time.
    • Pairing with another engineer on a Zoom call to solve a complex technical problem or design a new feature.
    • Fixing a bug using an approach like red-green-refactor to prevent customers from experiencing that bug again.
    • Improving our documentation to help customers discover solutions for themselves and learn how to use Octopus for more complicated workflows.
    • Writing a blog post about something interesting for other developers or explaining a new feature of Octopus.
On-call (paid, supported, and humane)
 
This role includes joining our paid on-call program (5% of base salary) once you’re confident in our systems, typically after 3 to 4 months of onboarding, with training and documentation provided. On-call coverage is 24×7, and teams usually roster no more than ~2 weeks in every 8 per person.

Interview process:

Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.
 
👋🏼Initial chat
[30 min] Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!
 
💻Take-Home Challenge
[2-4 hours] Technical assessment: Complete a bespoke technical challenge at your own pace. This is evaluated by our Software Engineers to determine if we progress to the Live Code interview
 
🧑‍💻Live Code Interview
[75 min] Live Code Interview: Discuss your solution with two of our Software Engineers. Pair program to extend your solution in the final 15 minutes.

Compensation:

Level 3 (Senior): Maturing: $145k AUD / $155k NZD, Performing: $165k AUD / $175k NZD
 
Salaries exclude Super and Kiwi Saver.

Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. 

Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care (100% individuals, 75% dependents), dental and vision, 401K matching, pension contributions of up to 5%, and stock options. Learn more.

If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. 

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.

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